Our philosophy
Customer centred 
We have a company culture which aims at always providing excellence for its clients.
Our principal objective is the total satisfaction of our customers. We believe that the key to our success is quite simply to offer the best products, the best service and the best advice.
Our ambition is to figure as a reference among the leading and most respected brands of oenological woods on the world market.
Advice
Listening
Customer
Respect
Service
Our mission
To provide our clients with top of the range, high-performance products, allied to irreproachable advice and customer follow-up..
Proactive in our research, we look for ways to continuously improve the solutions that we provide, offering innovative products that meet or surpass client expectations.
Our values
Mastery and expertise Quality as a leitmotif
We are firmly committed to a Quality Management System (ISO 9001 and HACCP) for we believe that our clients deserve products which conform to the highest standards of quality and food safety.
Highly innovative and efficient products R&D as a driving force for the future
We apply an active approach to needs analysis so as to anticipate clients’ wants, and thereby market products which are innovative and always adapted to requirements…
Dynamic of shared success Partnership as a strength
Within the company, we focus on interaction, listening and teamwork, allowing the sharing of experience, favoring creativity and both personal and mutual enrichment, while contributing to continuous improvement. In developing a real partnership with our key suppliers, distributors and product-advisors, prescribers, we put all our effort into creating a dynamic of joint success, thereby assuring the sustainability for our activities.
In addition, we are fully committed to customer focus and support them in their development projects, particularly through tests, tastings…
